Data Protection Policy

1. Introduction:

This Privacy Policy (“Policy”) describes how Schott Pharma India Private Limited collects, uses, stores, processes, and protects personal data of users (“you”, “your”) when you visit its website https://www.schott-pharma-india.com/en.

This Policy is published in compliance with applicable Indian laws, including:

  • The Information Technology Act, 2000 
  • The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 
  • The Digital Personal Data Protection Act, 2023 

By accessing or using our website/services, you agree to the terms of this Policy.

2. Scope:

This Policy applies to:

  • Visitors to our website 
  • Customers, vendors, and business partners 
  • Users of our products/services 
  • Employees/applicants (to the extent applicable) 

3. Personal Data we collect:

We may collect the following categories of personal data:

a. Basic Information

  • Name 
  • Email address 
  • Contact number 

3.4 Technical Information

  • IP address 
  • Browser type 
  • Device information 
  • Cookies and usage data

4. PURPOSE OF DATA COLLECTION

We process personal data for lawful purposes including:

  • Providing and improving services 
  • Customer support and communication 
  • Processing payments and transactions 
  • Compliance with legal obligations 
  • Marketing (with consent, where required) 
  • Security and fraud prevention

5. LEGAL BASIS FOR PROCESSING

We process your personal data based on:

  • Your consent 
  • Legitimate uses (as permitted under law) 
  • Legal obligations 
  • Contractual necessity 

You may withdraw consent at any time.

6. DATA SHARING AND DISCLOSURE:

We may share your personal data with:

  • Government or regulatory authorities (when required by law) 
  • Group companies/affiliates 

We ensure that such third parties maintain appropriate confidentiality and security measures. We do not sell personal data.

7. CROSS BORDER DATA TRANSFER

We retain personal data only for as long as necessary:

  • To fulfil the purposes outlined in this Policy 
  • To comply with legal obligations 
  • To resolve disputes and enforce agreements.

8. YOUR RIGHTS:

You have the right to:

  • Access your personal data 
  • Correct or update inaccurate data 
  • Erase personal data (subject to legal limitations) 
  • Withdraw consent 
  • Grievance redressal. 

To exercise your rights contact us at info@schott-pharma-india.com

9. DATA SECURITY:

We implement reasonable security practices including:

  • Encryption and secure storage
  • Access controls
  • Regular security audits

While we strive to protect your data, no system is completely secure.

10. COOKIES POLICY:

We use cookies and similar technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Personalize content

You may disable cookies through browser settings.

11. CHILDREN’S PRIVACY:

We do not knowingly collect personal data from children (below 18 years) without parental consent.

12. GRIEVANCE OFFICER:

In accordance with the Indian law, the grievance officer details are as under;

  • Name: Rohit Sarmalkar
  • Email ID: rohit.sarmalkar@schott-pharma-india.com
  • Address: SCHOTT Pharma India Pvt Ltd.
    Unit no. 401, Wing 1, 4th Floor, Corporate Avenue Building, Village Chakala, Ward - K/East, Andheri (East), Chakala MIDC, Mumbai, Maharashtra, India - 400093

13. CHANGES TO POLICY:

We may update this Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

14. CONTACT US:

For any questions or concerns regarding the policy:

  • Name: Rakesh Patel
  • Email ID: rakesh.patel@schott-pharma-india.com
  • Address: SCHOTT Pharma India Pvt Ltd.
    Plot No-1369, Village Anakhi, Jambusar
    District - Bharuch
    Gujarat -392 150, INDIA